1. Introduction & Scope
Arkaic Technologies Inc. ("Arkaic," "we," "us," or "our") is committed to protecting the privacy, security, and structural integrity of the data entrusted to us by our clients, website visitors, and platform users. This Privacy Policy details how we collect, process, store, and safeguard information when you visit our website, utilize our developer platforms, or engage our custom software and cloud security engineering services.
2. Information We Collect
We collect only the minimum necessary data required to deliver high-performance digital products and secure cloud solutions:
- Inquiry & Contact Information: When you submit a project inquiry through our contact form, we collect your full name, work email address, company name, position, and the project scope or technical requirements you provide.
- Automated System Telemetry: For site performance, defense against unauthorized intrusion, and WebGL optimization, our servers automatically log basic non-identifying telemetry including browser type, device category, IP address, referring URL, and page request timestamps.
- Client Enterprise Telemetry: For clients deploying our cloud security posture management tools (such as MetriGraph CSPM), system logs and architecture metrics are encrypted end-to-end and strictly isolated to client accounts.
3. How We Use Information
We use collected data solely for legitimate engineering, operational, and security purposes:
- To respond directly to project inquiries and schedule technical discovery sessions.
- To architect, deploy, and audit bespoke web applications, zero-trust cloud networks, and developer platforms.
- To monitor application uptime, optimize server load distribution, and mitigate cybersecurity threats.
- We never sell, rent, or monetize personal or enterprise data to third-party brokers or advertisers.
4. Zero-Trust Security & Encryption Standards
Security is not an afterthought at Arkaic; it is built directly into our infrastructure pipeline. All data transmissions are encrypted using industry-standard TLS 1.3 protocols, and stored data is protected with AES-256 encryption. We enforce strict IAM policy isolation, multi-factor authentication, and zero-trust access controls for all internal engineering operations.
5. Data Sharing & Third-Party Processors
We do not share your information except with essential infrastructure providers operating under strict non-disclosure and privacy obligations:
- Cloud Infrastructure Providers: AWS and server hosts that process encrypted data channels for hosting and platform stability.
- Form Routing Services: FormSubmit for secure routing of web inquiry communications directly to our founders.
- Legal & Compliance Obligations: We may disclose information if required by applicable law, court order, or governmental regulation to protect the legal rights and safety of Arkaic or our clients.
6. Data Retention & Your Rights
We retain contact information only as long as necessary to fulfill project requirements or comply with legal obligations. You have the right to request access to, correction of, or permanent deletion of your personal data at any time.
To submit a data privacy request, contact our team at: [email protected].